All cash sales require a receipt to receive a refund for product returned to the store and the following guidelines must be followed.
All items must have the appearance and ability to be sold as new:
no refunds on specials, unless the product is incorrect due to a mistake made by a Owens Employee
Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.
For refunds over $250.00 a check by mail with in 10 days All refunds without a receipt must be approved by a Branch Manager. With the manager's approval, all items on a cash refund without a receipt will be refunded at the same amount as our cost and will receive a 20% restock charge.